If I am not satisfied with the product can I return it?

Yes we offer a 30 day money back guarantee of your purchase. Due to the variance in postal services and delivery times the 30 day period commences from the time you receive the product, not from the date of order. The guarantee is for the purchase price but does not cover shipping. Therefore if your order is $99 plus shipping of $10 we will refund you $99 on return of the product to us. The cost of shipping of your return is your responsibility; we do not cover your cost. Our recommendation is to send a return by the cheapest method of post. We do not send you postal coupons or vouchers for returns. We already subsidise the postage by 60% when we ship to you.

Our return address is:

Erase Cosmetics
PO Box 207
Peregian Beach
Queensland 4573

This entry was posted in . Bookmark the permalink.